Please Note:
All our pieces are made to order. Minor color and design variations may occur, as natural stones are used and each piece is handcrafted. Slight differences from the product photographs on our website are to be expected.
Return and Refund Policy
As these are made-to-order pieces, products dispatched in perfect condition are not eligible for exchange, return, or refund. The amount will be non-refundable once dispatched.
However, if you find any damage to your product upon delivery, please contact us immediately at support@zuriijewels.com and share: of the damaged item, and opening video (this is mandatory for any damage claim).
In case of verified damage: full refund or a replacement. 4–5 working days after verification.
